1. Introduction
Jubilee Gardens Project is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with us, or use our services.
We are a registered charity in England and Wales (Charity Number: 275608).
Our registered address is: Jubilee Gardens Project, Church Bush Hall, Cricklade Rd, SN5 4HY Swindon
We act as the “data controller” for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Personal Data We Collect
We may collect and process the following types of personal data:
Information you provide directly
- Name
- Email address
- Postal address
- Telephone number
- Donation information (amount, Gift Aid status)
- Volunteer or membership details
- Enquiry or contact form submissions
Information collected automatically
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Cookies and tracking technologies (see Section 8)
Sensitive data
We do not routinely collect special category data unless necessary (e.g., accessibility needs for events). Where we do, we will request your explicit consent.
3. How We Use Your Personal Data
We use your information to:
- Process donations and Gift Aid claims
- Respond to enquiries
- Manage volunteer applications and participation
- Send newsletters or updates (with your consent)
- Improve our website and services
- Maintain charity records and comply with legal obligations
We only process your data where we have a lawful basis, such as consent, legitimate interests, or legal obligation.
4. Sharing Your Information
We will never sell your personal data.
We may share your information with trusted third parties, such as:
- Payment processors (e.g., Stripe, PayPal)
- Email newsletter providers
- Event management platforms
- HMRC (for Gift Aid claims)
- IT service providers who support our website
All third parties are required to keep your data secure and use it only for the purposes we specify.
5. How Long We Keep Your Data
We retain personal data only for as long as necessary:
- Donation and Gift Aid records: 6 years (legal requirement)
- Enquiries: up to 12 months
- Volunteer records: for the duration of involvement + 3 years
- Mailing list data: until you unsubscribe
We securely delete or anonymise data when it is no longer needed.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us at:
Email: info@jubileegardens.co.uk
Address: Jubilee Gardens Project, Church Bush Hall, Cricklade Rd, SN5 4HY Swindon
7. How We Protect Your Data
We use appropriate technical and organisational measures to keep your data secure, including:
- Encrypted website connections (HTTPS)
- Secure payment processing
- Access controls and staff training
- Regular security reviews
8. Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic.
You can manage or disable cookies through your browser settings. For full details, see our Cookie Policy.
9. Children’s Privacy
We do not knowingly collect personal data from children under 16 without parental consent.
10. Links to Other Websites
Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the date of the most recent update.
Last updated: 16/02/2026
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Data Protection Lead
Jubilee Gardens
info@jubileegardens.co.uk
Jubilee Gardens Project, Church Bush Hall, Cricklade Rd, SN5 4HY Swindon